Support

Support resources are available to address concerns and common questions associated with both instrumentation and software.

Service Announcements: released as required, archived Service Announcements provide up-to-date information on current product performance / service issues.

Frequently Asked Questions (FAQ): updated periodically, FAQ provides answers to the most common enquiries received by our technical support staff.

Manuals, Instrumentation: (available soon)

Manuals, Software: supporting the operation of Geonics data acquisition and processing software (see Software), Manuals are available for download.

Downloads: to introduce new program features and/ or patches to address performance issues in previous versions, Downloads provides access to the most current programming for the acquisition and processing of data associated with Geonics instrumentation.

Contact: provides direct contact information for key personnel at Geonics, including the technical support staff.